London colocation provider, Ocean City Lifeline and London-based intelligent communications have partnered to provide customers with two companies with a full range of managed IT services. The partnership covers support both within and beyond the walls of the data center.
"Now we are able to offer a complete package to our colocation customers," said Roger Keenan, managing director of City Lifeline.
the new business means operating colocation customers IT infrastructure of the City Lifeline data center facility in Clifton Street, London have now access a dedicated team of computer engineers from the ocean, the (NOC) network operating Centre is also based in Clifton Street. Together, the two companies now offer a total all-out data center service customers, both on and off site.
Dealing with computer problems
partnership allows customers to add expertise dedicated to their own iT team, without the cost associated workforce, using the ocean to quickly handle iT problems in the data center and free in-house team to focus on the day to aspects of day of. role ocean engineers will be on hand 24/7 - either remotely or by visiting City Lifeline -. to answer anything from connectivity issues to a violation of computer security
"with this new relationship with the ocean, we are able to propose an offer complete our colocation customers who want more comprehensive services, adding the real time management of servers, network communications and operating systems, "said Roger Keenan, managing director of city Lifeline . "Together with the ocean, we can be an extension of our clients IT teams, providing support for their total IT and network infrastructure, not just the data center."
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