Internap, a global provider of infrastructure-as-a-service solutions (IaaS) hosting, announced the appointment of Mike Higgins Vice President of business development. This is a new position for the company that will focus on driving growth through customer acquisition and retention, focusing on strategic accounts.
Mike Higgins has a history of 20 years of building and maintaining customer relationships and most recently served as senior vice president of Team Data Center Services Internap . In this role, he was responsible for the design and engineering of product management colocation and data center.
"The changing customer demands, new digital business models and increased competition in the sector are forcing companies to look for more ways to differentiate, "said Mike Higgins, senior vice president of business development, Internap.
M .. Higgins came first Internap in 04 as his Vice President financial planning and analysis . with the new appointments, his former team will be further integrated into the data center business unit and network services under Steven Orchard, its senior vice president and director . General Peter Bell, senior vice president of worldwide sales Internap will continue to have direct responsibility for sales worldwide through all routes to market. - direct, channel and inside / sale prices
"customer acquisition and retention are the two most important elements in accelerating Internap growth," said Michael Ruffolo President and CEO at Internap . "In this new role, Mike will appeal to his deep understanding of the infrastructure needs of the customers, in-depth industry knowledge and product expertise to build and develop relationships of trust with our customers and sustainable loyalty . Under his leadership, we will streamline and improve the customer experience, from the initial design of the solution through onboarding and account management after sales. "
hybrid Solutions
Before Internap, Mr. Higgins has held numerous leadership positions in finance, operations and business development over a period of 18 career while MCI , where he was most recently vice president of business operations. In this role, he led the planning efforts sales for each of the company's market segments, which included product planning, customer acquisition efforts, the profitability of the product line and integration product.
"changing customer requirements, new digital business models and increased competition in the industry require companies to seek more and more ways to differentiate themselves while providing exceptional service their customers have come to expect, "said Mike Higgins ." I'm excited about this new role and I look forward to helping even more customers around the world leverage performance, reliability and scalability of Internap hybrid infrastructure solutions to give their business a competitive advantage. "
Mr. Higgins holds a M.B.A. in Finance from the University of Bridgeport and a B. S. in Accounting from Villanova University. He currently resides in the greater Atlanta area.
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