two-thirds (66 percent) of iT decision makers in the UK agree the rapid pace of technology change makes decisions about the most difficult investment 10 years ago iT, according to a new study commissioned by Rackspace Hosting. The study found that as a result of this rapid pace of change, 62 percent of IT decision makers have invested in the hardware or software that was never used by the organization.
The challenge extends from providing the appropriate tools to effectively manage applications and business infrastructure through the implementation of appropriate technology for employees. Of those surveyed, more than half (51 percent) had deployed the technology within the company that employees have never received or used the full benefit. One reason for this may be that nearly three-quarters (74 percent) bought the technology that was more difficult to use than originally thought.
Significantly, respondents who have invested in difficult conditions to use technology were more likely to go to the budget (74 percent) than those who have managed to avoid ( 26 percent).
"technology has undoubtedly transformed the way we work and became intrinsically linked to the function how companies and run, but it is also evolving at a much faster rate than ever before," said John Engates, CTO, Rackspace Hosting . "While the promise of IT transformation presents interesting opportunities for companies, the number of options facing departments is significant. And the impact of IT failure is more public and more punitive than ever before. This is a challenge in any industry. "
" most organizations are now at a stage where they can not realistically be responsible for expertise throughout the technology they use in their businesses "added Engates ." We heard that customers every day. - They want a trusted partner to help make decisions on the purchase and management of law IT "
The study also found Rackspace key learning opportunities for IT decision-makers including:
- Start with your "What" - What is the matter of the business, you must solve This may sound simple, but understanding? what you need and why you need it lead to better decision in the long term decision
- do your due diligence - According to 42 percent of respondents, they would do more background research before investing in new technologies
- set goals - Think about the goals you want to set for the project - not just your usual project objectives, but also the business end goal, such as reducing costs, increasing productivity, and increasing customer engagement
- Getting a second opinion - 28 percent of respondents wanted they asked for a second opinion. Talking to peers, clients and partners - chances are they have done something similar before so their experience will be invaluable to make the right decision
- Get expert advice - An expert will also be sure that you have the right infrastructure and people in place for your implementation. 32 percent of companies we spoke to would ensure that they had the right staff before introducing a new technology
- Education is critical - Make sure employees fully understand the benefits of technology that you implement. 41 percent of respondents we spoke to said they would take more time to educate employees on how to make the most of new technologies
- Ongoing evaluation - Have a timetable for the evaluation of how the project is going and reference to the objectives that you set when you made the purchase decision. This will help you see where your successes are and what you need to change or improve
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The Rackspace survey , which interviewed 250 iT decision makers across the UK was carried out by Bilendi. 100 respondents were organizations with 1,001 or more employees, 100 respondents were organizations with 251-1000 employees, 50 respondents were fewer than 250 employees organizations.
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